// step two — diagnosis
Data Health
Issues found// 5 categories
Duplicates
9 foundSame person or company entered twice with different spellings.
- · S. Moyo / Sarah Moyo
- · Blue Peak Digital / BluePeak Digital
- · ZIMBUILD (PVT) LTD
9 → ?
Missing details
6 foundRecords with no email address or no phone number.
- · Tinashe Chikore — no email
- · Leah Ncube — no phone
- · Tendai Rusike — no email
6 → ?
Invalid phone numbers
21 foundThree different formats in one file.
- · 0771234567
- · +263771234567
- · 263 77 123 4567
21 → ?
Inconsistent statuses
14 foundFree-text statuses mapped onto five pipeline stages.
- · new / New Lead
- · CONTACTED / contacted
- · follow-up / Interested
14 → ?
Unassigned leads
9 foundNo owner on the record, so nobody followed up.
- · Assigned to Tendai, Chipo, Blessing, Farai
9 → ?
Activity log// most recent first
- 09:42phonesStandardised 37 phone numbers to +263 / +2xx international format
- 09:42statusNormalised 6 status values (new, New Lead, CONTACTED, follow-up, Interested)
- 09:41mergeMerged S. Moyo into Sarah Moyo — BluePeak Digital
- 09:41mergeMerged Ruth Dube duplicate from ZIMBUILD (PVT) LTD
- 09:41mergeMerged T. Chikore and Tinashe chikore into Tinashe Chikore
- 09:40companyCorrected capitalisation on 14 company names
- 09:40namesExpanded 5 initial-only names using matched company records
- 09:39gapsFlagged 6 records missing an email address or phone number
- 09:39ownersAssigned 9 unassigned leads to Tendai, Chipo, Blessing and Farai
- 09:38importImported 37 raw records from leads-export-sept.csv